Download "A Patient’s Guide to Point-of-Service Payment" (PDF File)

It is very important that you have your insurance identification cards with you when you are admitted to Lake Granbury Medical Center.  This enables us to provide proper billing, verify insurance benefits promptly and obtain pre-approval for HMO patients before receiving services.

You will be asked upon admission to pay any insurance co-pay or deductible not covered by your insurance. As a courtesy to you, the hospital will bill your insurance company. If your insurance company requests additional information from you, please respond as soon as possible. A delay in returning the requested information will also delay payment to your account.

Please keep in mind that (with the exception of HMOs) your hospitalization coverage is a contract between you and your insurance company, and we will cooperate to the fullest in expediting your claim. You are ultimately responsible for your account. Financial counselors are prepared to provide room charge amounts upon request.

Your hospital bill does not include fees for the professional services of your physician, surgeon, anesthesiologist, radiologist, pathologist, consulting physicians and emergency room physicians. You will receive separate billings for services provided by these specialists.

If you do not have insurance coverage, you must make financial arrangements with the financial counselors prior to discharge. Lake Granbury Medical Center provides an opportunity for all individuals that do not have insurance to be screened for qualification for state and county assistance programs.

The hospital accepts cash, check, MasterCard, Visa, American Express, or Discover for prepayments and the estimated portion of your bill, which is due when services are rendered.

We will be happy to answer any questions you may have concerning your financial arrangements. Call the Financial Counselors at 817-579-2998 or 817-408-3112 between 7:30 a.m. and 5 p.m., Monday through Friday.