At Lake Granbury Medical Center we are committed to providing the highest quality and safest care for each patient. Whether you are with us for a few hours or a few days, our goals remain the same. Our healthcare teams in the hospital, laboratory and outpatient services will do their best to meet your needs. However, if you have a quality or patient safety concern, please contact the Chief Quality Officer or the clinical supervisor of the unit involved. They will work with you to resolve your concern.
You may also share your comments or concerns with us at 817-579-2954.
Regarding Problem Resolution
You have the right to express your concerns about patient care safety to hospital personnel and/or management. If your concerns and questions can not be resolved at this level, contact The Joint Commission at 800-994-6610, by Fax at 630-792-5636, by e-mail at complaint@jointcommission.org, or by mail at:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181